At dadu11, protecting your personal information is a core commitment. This Policy explains exactly what data we collect, why we collect it, and how it is safeguarded at every stage.
All data transmitted between your device and dadu11 servers is protected by bank-grade 256-bit SSL encryption, making interception practically impossible.
dadu11 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data stays with us.
You retain the right to access, correct, export, or request deletion of your personal data held by dadu11 at any time, subject to legal retention requirements.
Personal data and KYC documents are stored in access-restricted, encrypted databases. Internal access is granted only on a strict need-to-know basis.
Financial details such as BCA, BRI, BNI, Mandiri, OVO, and DANA account numbers are never stored in plain text and are masked after initial verification.
You can opt out of promotional communications at any time by contacting our support team. Transactional messages (deposits, withdrawals, security alerts) remain active for your protection.
For the purposes of this Privacy Policy, the following terms carry the meanings defined below:
dadu11 acts as the Data Controller for all Personal Data collected through the Platform. dadu11 is an internationally licensed online betting operator. Inquiries regarding data protection may be directed to our support team at the contact details provided in Section 15 of this Policy.
Indonesia Market Notice: dadu11 processes the personal data of Indonesian residents, including those located in Jakarta, Surabaya, Bandung, Medan, Bali, Yogyakarta, Semarang, Palembang, and Makassar. We are committed to handling such data with the care and respect required under internationally recognized data protection principles, including those aligned with Indonesia's Personal Data Protection Law (UU PDP No. 27 Tahun 2022) as a reference standard.
dadu11 collects the following categories of Personal Data in connection with your use of the Platform:
dadu11 collects your Personal Data through the following means:
We process your Personal Data for the following defined purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and securing your dadu11 account; authenticating logins; managing account settings and preferences. |
| KYC & Compliance | Verifying your identity and age (21+), complying with international AML/KYC obligations under our gaming license, and preventing underage gambling. |
| Financial Transactions | Processing deposits and withdrawals via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, and LinkAja; maintaining accurate financial records. |
| Fraud & Security | Detecting and preventing fraudulent activity, multiple account abuse, chargeback fraud, money laundering, and unauthorized access. |
| Service Delivery | Providing access to sports betting markets (BRI Liga 1, EPL, La Liga), live casino games, online slots, togel, and sabung ayam streams. |
| Customer Support | Responding to inquiries, resolving disputes, and providing 24/7 Indonesian-language assistance. |
| Responsible Gaming | Monitoring betting behavior to identify problem gambling indicators and enforcing self-exclusion, deposit limits, and cooling-off periods. |
| Marketing & Promotions | Sending relevant promotional offers, bonus notifications, and seasonal campaign updates to opted-in users. You may opt out at any time. |
| Platform Improvement | Analyzing usage patterns and behavioral data to improve Platform performance, user experience, and product offerings. |
| Legal Obligations | Complying with applicable laws, responding to lawful requests from regulatory or law enforcement authorities, and enforcing our Terms & Conditions. |
dadu11 processes your Personal Data on the following legal grounds:
dadu11 does not sell your Personal Data. We may share your data only in the following limited circumstances:
We engage trusted third-party service providers who process data on our behalf under binding data processing agreements. These include:
We may disclose your Personal Data to law enforcement agencies, regulatory bodies, or courts when required to do so by a valid legal order, warrant, or applicable law. We will notify you of such requests to the extent permitted by law.
In the event of a merger, acquisition, asset sale, or corporate restructuring involving dadu11, your Personal Data may be transferred to the acquiring entity. We will provide notice before your data is transferred and becomes subject to a different privacy policy.
Our Commitment: In every data-sharing scenario, dadu11 applies the principle of data minimization — sharing only the minimum information necessary for the specific purpose. All third-party processors are contractually bound to process your data only as directed by dadu11.
dadu11 uses cookies and similar technologies to operate the Platform effectively, remember your preferences, and analyze usage patterns. The following categories of cookies are used:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Essential for login sessions, account security, and core Platform functionality. Cannot be disabled without breaking the service. | No |
| Functional | Remembers your preferences such as language settings, preferred payment method, and responsible gaming configuration. | Yes |
| Analytics | Collects aggregated, anonymized data about how Users interact with the Platform to support performance improvements. | Yes |
| Marketing | Used to deliver relevant promotional content and measure the effectiveness of campaigns shown to opted-in users. | Yes |
You may manage your cookie preferences through your browser settings. Disabling non-essential cookies may affect certain Platform features but will not prevent you from accessing core betting and gaming functionality.
dadu11 retains your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law and our international gaming license obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymized in accordance with industry-standard data disposal practices.
dadu11 applies a multi-layered approach to data security. Our technical and organizational measures include:
Your Role in Security: While dadu11 implements robust security measures, the security of your account also depends on your own practices. Use a strong, unique password, enable 2FA, and never share your credentials with anyone. If you suspect unauthorized access to your account, contact [email protected] immediately.
As a user of dadu11, you hold the following rights with respect to your Personal Data. To exercise any of these rights, contact our support team using the details in Section 15.
You have the right to request a copy of all Personal Data dadu11 holds about you, along with information about how it is being processed.
You may request correction of any inaccurate or incomplete Personal Data we hold about you. Some corrections may require re-verification of KYC documents.
You may request deletion of your Personal Data where it is no longer necessary for the purposes collected, subject to our legal retention obligations (e.g., AML record-keeping requirements).
You may ask us to pause the processing of your data in certain circumstances, such as while you contest the accuracy of the data or the legitimacy of our processing grounds.
Where processing is based on your consent or a contract, you may request your Personal Data in a structured, machine-readable format for transfer to another service provider.
You may object to processing carried out on the basis of legitimate interests, including direct marketing. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before withdrawal.
We will respond to all data rights requests within thirty (30) calendar days. In complex cases, we may extend this period by an additional thirty (30) days with prior notice.
dadu11 strictly prohibits access by individuals under the age of 21. We do not knowingly collect Personal Data from anyone under 21 years of age. If you believe a minor has registered on our Platform, please contact us immediately at [email protected] so we can investigate and take appropriate action, including account closure and deletion of associated data.
Age verification is a mandatory step in our KYC process. Registration is not complete until age has been confirmed via a government-issued Indonesian ID document (KTP, Passport, or SIM).
21+ Policy: This Platform is strictly for adults aged 21 and over. If you are a parent or guardian and are concerned about a minor's access to this site, we encourage you to use parental control software and to review our Responsible Gaming page for further guidance.
As an internationally licensed platform, dadu11 may process and store your Personal Data on servers located outside of Indonesia. Where data is transferred internationally, we implement appropriate safeguards to ensure your data receives a consistent level of protection, including:
By using the Platform, you acknowledge that your Personal Data may be processed in jurisdictions outside Indonesia. We take all reasonable steps to ensure equivalent protection is maintained regardless of where processing occurs.
dadu11 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will notify you by email to the address registered on your account and update the "Last Updated" date at the top of this page.
Your continued use of the Platform following the publication of a revised Privacy Policy constitutes your acknowledgment of the changes. If you do not agree with the revised Policy, you should cease using the Platform and may request account closure in accordance with our Terms & Conditions.
We encourage you to review this Privacy Policy periodically to stay informed about how dadu11 protects your information.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data by dadu11, please contact our Data Protection team through any of the following channels:
When submitting a data rights request, please include your registered email address and a clear description of your request. We may require identity verification before processing requests to access, correct, or delete Personal Data.
For concerns related to responsible gaming, deposit limits, self-exclusion, or player protection, please visit our dedicated Responsible Gaming page or contact our welfare team directly via the channels listed above.
Still have questions about how dadu11 handles your data? Our support team is available around the clock. You can also review our full Terms & Conditions or visit our FAQ for quick answers.
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